At PHOPHINI, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Payment information (processed securely through our payment providers)
- Order history
- Website usage information through cookies and analytics
How We Use Your Information
Your information is used to:
- Process and fulfil your orders
- Deliver your purchases
- Provide customer support
- Send order updates
- Improve our website and services
- Respond to enquiries
- Send promotional emails if you have chosen to receive them
Payment Security
We do not store your credit or debit card information.
All payments are processed securely through trusted third-party payment providers.
Sharing Information
We only share information when necessary, including with:
- Courier partners
- Payment providers
- Website service providers
We never sell your personal information.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, or disclosure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where legally permitted
- Unsubscribe from marketing emails at any time
Contact
For privacy-related enquiries: