Thank you for shopping with PHOPHINI.
Every PHOPHINI handbag is carefully prepared and inspected before being shipped to ensure it meets our quality standards.
Please read our shipping policy below before placing your order.
Order Processing
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been placed, you will receive an order confirmation email.
Our team begins preparing your order as soon as payment has been successfully received.
Delivery Time
As PHOPHINI products are carefully sourced and quality-checked before dispatch, please allow approximately 3 weeks for your order to arrive.
Estimated delivery time includes:
- Order processing
- Product preparation
- Quality inspection
- Packaging
- Courier delivery
While we always aim to deliver sooner, delivery times may occasionally vary due to customs processing, courier delays, public holidays, or unforeseen circumstances.
Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).
You can use this information to monitor your delivery.
Shipping Costs
Shipping charges are calculated during checkout before payment is completed.
Any applicable shipping promotions or free shipping offers will be displayed on our website when available.
Incorrect Shipping Information
Please ensure your delivery address is correct before completing your purchase.
PHOPHINI cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error after placing your order, please contact us immediately.
Order Support:
orders@phophini.com